Our job management software list includes tools to keep track of customer jobs, especially for service-based businesses. For businesses providing products, see order management.
Important features of job management are:
- Scheduling jobs
- Tracking job progress
- Billing completed jobs
Similar categories
Many systems call themselves "Job management tools". We categorise these in different ways, depending on their features:
- Task managementāorganising internal work, like marketing campaigns or software development. Imagine To Do lists and Kanban boards.
- Job managementālike task management, but for organising jobs for customersāso must include billing
- Field service managementālike job management, but also including scheduling of jobs at the customers premises.
- Order managementāfor product-based businesses to organise their sales and purchasing.
- āProject managementāorganising (internal or customer) projects, including tracking project time and cost. So picture Gantt charts and scheduling.
- Professional services automation (PSA)ālike project management, but for client engagementsāso must include client billing
