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Job management software

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Introduction to Job management software

 

Our job management software list includes tools to keep track of customer jobs, especially for service-based businesses. For businesses providing products, see order management.

Important features of job management are:

  • Scheduling jobs
  • Tracking job progress
  • Billing completed jobs

Similar categories

Many systems call themselves "Job management tools". We categorise these in different ways, depending on their features:

  • Task management—organising internal work, like marketing campaigns or software development. Imagine To Do lists and Kanban boards.
  • Job management—like task management, but for organising jobs for customers—so must include billing
  • Field service management—like job management, but also including scheduling of jobs at the customers premises.
  • Order management—for product-based businesses to organise their sales and purchasing.
  • Project management—organising (internal or customer) projects, including tracking project time and cost. So picture Gantt charts and scheduling.
  • Professional services automation (PSA)—like project management, but for client engagements—so must include client billing

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