Order management software

Order management software is designed to manage sales orders.

These systems are mainly used by businesses that provide products (rather than services).

Similar categories

Many systems call themselves "Job management" or "Order management" tools. We categorise these in different ways, depending on their features:

• Task management—organising internal work, like marketing campaigns or software development. Imagine To Do lists and Kanban boards.
• Job management—like task management, but for service-based businesses to organise customer jobs—so must include billing.
• Field service management—like job management, but also including scheduling of jobs at the customers premises.
• Order management—for product-based businesses to organise their sales and purchasing.
• Project management—organising (internal or customer) projects, including tracking project time and cost. So picture Gantt charts and scheduling.
• Professional services automation (PSA)—like project management, but for client engagements—so must include client billing.